|
|
Jan Fennell Dog Listeners .
Jan Fennell has quality control systems in place.Jans aim is to ensure that every client and their dog[s] world wide receives the very best information and back up service from every Dog Listener.
Below is part of an article written by a fellow Dog Listener in the UK.Whilst the consumer laws do not apply here the principals of quality control very much do.
New Consumer Protection Laws have been brought in
As a 'Jan Fennell Dog Listener' I welcome this legislation because I know that I, and all of my colleagues working under Jan's name, with her blessing, are squeaky clean. Jan is a very strong lady who holds the integrity of 'Amichien Bonding' as sacrosanct. This system is her baby, she developed and refined it and introduced the rest of the canine world to it and she's not going to let others come along and hijack it.
Why would people do that? Because when the words Dog Listener are used, even if they don't know her name people think of Jan Fennell. As a result it's easy for people to use the name or variations of it to hitch their wagon to a rising star, much easier than making your own reputation isn't it? Jan could very easily have sold franchises as other organisations do and she'd have been a very rich woman. However the welfare of both dog and owner has always been Jan's first and only concern.
When someone approaches Jan wishing to become a Dog Listener they have to attend a foundation course. At this time Jan will decide if the student has the potential to go further. If so they are invited (just paying some money won't do) to attend the advanced course. On successful completion of this course they become a 'Non Active Dog Listener' moving on to 'Preliminary Dog Listener' then to 'Recommended Associate Dog Listener' and then 'Highly Recommended Dog Listener'. At every stage to progress to the next level or maintain their current status, every Dog Listener must fulfill a number of strictly enforced criteria including, every client having phone or email back up for the life of their dog and full case histories of consultations going to Jan so that she can monitor the standard of work and contact clients direct. Every client is given an evaluation form which goes direct to Jan as a quality control measure. Every Dog Listener that reaches and maintains the standards set by Jan is listed on her website.
So if you need help with your dog and you find someone on the internet, not matter what they call themselves or describe their work, before you book them check Jan's website and see if the 'Dog Listener (or variant) is listed. If not I suggest that you adopt the voice of a night club doorman and say, "If your name's not on the list, you're not coming in"
written by Robin Glover a fellow Dog Listener in the UK the standards set by Jan is listed on her website. http://www.robinglover.com/blog/ |
|
|
| |
|
